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Resolved

API - North America - users.getUserInfo, API - North America - media.getFileInfo, and 1 other service are down

Jul 17, 2026 at 6:11pm UTC
Affected services
API - North America - users.getUserInfo
API - North America - users.getUsers
API - North America - media.getFileInfo

Resolved
Jul 17, 2026 at 6:19pm UTC

API - North America - users.getUserInfo recovered.

Updated
Jul 17, 2026 at 6:16pm UTC

API - North America - users.getUsers recovered.

Updated
Jul 17, 2026 at 6:12pm UTC

API - North America - media.getFileInfo recovered.

Created
Jul 17, 2026 at 6:11pm UTC

API - North America - users.getUserInfo, API - North America - users.getUsers, and API - North America - media.getFileInfo went down.