Back to overview
Resolved

API - North America - media.getFiles, Corporate Web Site, and 6 other services are down

Sep 19, 2026 at 4:28am UTC
Affected services
Corporate Web Site
New Spark Platform
API - North America - groups.getGroup
API - North America - groups.getGroups
API - North America - users.getUserInfo
API - North America - users.getUsers
API - North America - media.getFileInfo
API - North America - media.getFiles

Resolved
Sep 19, 2026 at 1:57pm UTC

API - North America - media.getFiles recovered.

Updated
Sep 19, 2026 at 1:56pm UTC

API - North America - media.getFiles went down.

Updated
Sep 19, 2026 at 1:39pm UTC

Corporate Web Site recovered.

Updated
Sep 19, 2026 at 1:38pm UTC

New Spark Platform recovered.

Updated
Sep 19, 2026 at 1:36pm UTC

API - North America - users.getUsers recovered.

Updated
Sep 19, 2026 at 1:35pm UTC

Corporate Web Site and New Spark Platform went down.

Updated
Sep 19, 2026 at 1:33pm UTC

API - North America - users.getUsers went down.

Updated
Sep 19, 2026 at 1:27pm UTC

API - North America - users.getUsers recovered.

Updated
Sep 19, 2026 at 1:26pm UTC

API - North America - users.getUsers went down.

Updated
Sep 19, 2026 at 1:26pm UTC

API - North America - groups.getGroups recovered.

Updated
Sep 19, 2026 at 1:24pm UTC

API - North America - media.getFiles recovered.

Updated
Sep 19, 2026 at 1:20pm UTC

API - North America - groups.getGroups went down.

Updated
Sep 19, 2026 at 1:19pm UTC

API - North America - media.getFiles went down.

Updated
Sep 19, 2026 at 12:18pm UTC

New Spark Platform recovered.

Updated
Sep 19, 2026 at 12:17pm UTC

Corporate Web Site recovered.

Updated
Sep 19, 2026 at 12:16pm UTC

Corporate Web Site went down.

Updated
Sep 19, 2026 at 12:13pm UTC

New Spark Platform went down.

Updated
Sep 19, 2026 at 12:13pm UTC

API - North America - media.getFiles recovered.

Updated
Sep 19, 2026 at 12:11pm UTC

API - North America - users.getUserInfo recovered.

Updated
Sep 19, 2026 at 12:11pm UTC

API - North America - groups.getGroup and API - North America - users.getUsers recovered.

Updated
Sep 19, 2026 at 12:10pm UTC

Corporate Web Site recovered.

Updated
Sep 19, 2026 at 12:10pm UTC

API - North America - groups.getGroups recovered.

Updated
Sep 19, 2026 at 12:09pm UTC

API - North America - media.getFileInfo recovered.

Updated
Sep 19, 2026 at 12:08pm UTC

New Spark Platform recovered.

Updated
Sep 19, 2026 at 4:30am UTC

Corporate Web Site, New Spark Platform, API - North America - groups.getGroups, and 1 other resource went down.

Updated
Sep 19, 2026 at 4:29am UTC

API - North America - groups.getGroup and API - North America - users.getUsers went down.

Created
Sep 19, 2026 at 4:28am UTC

API - North America - users.getUserInfo and API - North America - media.getFiles went down.